What we offer
Sophisticated bank training neatly packaged for your banking needs.
In addition to our more than 100 courses, we offer:
Custom Content.
Customization of each course's content to reflect your bank's way of doing business.
Individual Curriculums.
Curriculum planning and assignment capability.
eLearning Management System.
Record keeping for complete, in-depth reporting on test results and system usage to ensure that necessary training gets done.
State-of-the-Art Testing
Pre-tests that mold the course to the learner's need. Post-tests with randomized questions for more accurate testing.
Continuing Education Credits
Many Bankers eLearning courses have been approved for continuing education credit by the Institute of Certified Bankers and the Association of Certified Anti-Money Laundering Specialists. More about continuing education credit...
Course List
Course List (continued)
Commercial and Consumer Lending
LN1145 Basics of Mortgage LendingLN2245 Marketplace and Management Risks
LN2246 Basics of Financial Statements
LN2247 Understanding Cash Flow
LN2248 Understanding Loan Structuring
LN3313 Depository Loan Services
LN3322 Facing Problem Loans
LN3325 Dealing with Personal Bankruptcy
LN3326 The Basics of Business Bankruptcy
LN3352 The Early Warning Signs of Problem Credits
LN3353 Working with Problem Loans
LN3354 Problem Loan Options
LN3355 Developing a Successful Workout Program
LN3356 Strategies for Real Estate Workouts
LN3357 Judgments and Collections
LN3358 Introduction to Bankruptcy
LN4404 Principles of Consumer Lending: Interview and Application
LN4413 Principles of Consumer Lending: Loan Documentation
LN4422 Making Good Loans
LN4423 Commercial Loan Documentation: The Players
LN4424 Commercial Loan Documentation: The Transactions
LN4425 Commercial Loan Documentation: Real Estate
LN4426 Commercial Loan Documentation: UCC & Corporate Assets
LN6610 The Workout Option
Management/Motivation
MG2202 Commitment to ExcellenceMG2212 Manage to Win: Building a Team
MG2213 Manage to Win: Playing to Your Potential
MG2216 Personnel Evaluation
MG2217 The Right Staff: Hiring Good People
MG3329 Fiduciary Responsibility and Liability
MG3335 Managing Change
MG3344 Strategic Planning for Banks
MG3345 Cultivating a Learning Culture
MG3349 Managing Employee Performance
Operations
OP1132 Credit Unions: The Banking AlternativeOP2225 Depository Institutions and the Economy
OP3304 Checking and Electronic Payments
OP3305 The EFT System
OP3308 Understanding the Statement of Condition
Product Knowledge
PR2205 Investment Alternatives for Financial ConsumersPR2207 Depository and Other Financial Institutions
PR2208 Financial Planning Basics
PR2234 Fee-Based Investments
PR3310 Depository Trust Services
PR3330 Serving Customer Credit Needs
PR4417 Selling Trust Services
PR4418 The Certificate of Deposit
PR5506 IRAs
PR5507 The Money Market Deposit Account
PR6605 Commercial Sweep Accounts
PR6607 Home Equity Products
Sales Skills Training
SL1104 Cross Selling Banking ProductsSL2204 The Basics of Business Calling
SL2214 The Art of Cross Selling
SL2219 Listening and Observation Skills
SL2220 Determining Needs
SL2221 Presentation Skills
SL2222 Handling Objections
SL2223 Closing the Sale
SL3317 Continued Sales Skills Development
SL3332 World-Class Service: A Customer's View
SL4405 Advanced Business Calling: The Call
SL4408 Clue Selling
SL4412 Basic Sales
SL4420 Introduction to Commercial Selling
SL5504 Building Financial Relationships
SL6603 The Phone: Hotline to Success
Teller Training
TL1103 Today's Teller: A Service ProfessionalTL1105 Today's Teller: Cashing Checks
TL1106 Today's Teller: Fighting Forgery
TL1107 Today's Teller: Handling Cash
TL1108 Today's Teller: Handling Deposits
TL1109 Today's Teller: The Basics of Compliance
TL1110 Today's Teller: Routine Transactions
TL3307 The Banking Organization
TL3314 The Paying and Receiving Functions
TL4406 Today's Teller: The Balancing Act
TL5513 Customer Confidentiality
TL8813 Five Basic Service Skills (Mini)
TL8814 Basic Teller Responsibilities (Mini)